MailTrace Pricing
Choose the plan for your evidence workflow.
Start organizing mailbox evidence into meaningful categories, evidence timelines, participants, unanswered requests, and review-ready reports. Upgrade when you need more downloads, exports, and workspace capacity.
Current launch packaging. Pricing and plan details are shown for the current public release.
Online billing expands as launch billing controls are finalized.
Monthly
Annual
Annual view available
Plan structure
Choose the review capacity that matches the evidence workload.
Start with a small evidence workflow, then expand when you need more downloads, more investigations, team review, or higher-assurance handling.
Free
£0
For trying MailTrace with a small evidence workflow.
Best for personal review and early evidence testing.
Available now
- 1 workspace
- Up to 3 attachment downloads
- Basic evidence timeline
- Meaningful categories preview
- Participant overview
- Manual review workflow
Start free
No credit card required
Pro
£19
/ month
For evidence-heavy individual workflows.
Best for founders, professionals, complainants, and independent reviewers.
Launch access
- Up to 15 attachment downloads
- Multiple investigations
- Evidence timelines
- Meaningful categories
- Unanswered request review
- Source-linked evidence
- Report preparation
- Priority product updates
Manual activation during pilot
Team
£49
/ month
For small teams reviewing shared evidence workflows.
Best for legal support, operations, advocacy, and professional teams.
Team setup
- Team workspace
- Shared investigations
- More attachment downloads
- Team review workflows
- Evidence timeline collaboration
- Report preparation
- Workspace activity overview
- Support for multiple users later
Structured team onboarding
Enterprise
Custom
For organizations with sensitive or high-volume evidence workflows.
Best for public sector, legal teams, regulated environments, and larger organizations.
Custom setup
- Custom evidence limits
- Security review
- Advanced workspace controls
- Custom onboarding
- Enterprise support
- Data handling review
- Future self-hosted or private deployment options
- Commercial agreement
Contact sales
Demo / contact flow
Compare plans
This table shows the current public packaging for MailTrace across evidence capacity, investigation scale, reporting, and support.
Plan limits can change before launch. This table shows the intended MVP structure.
| Feature | Free | Pro | Team | Enterprise |
|---|---|---|---|---|
| Workspaces | 1 | Multiple | Shared | Custom |
| Attachment downloads | 3 | 15 | Higher limit | Custom |
| Evidence timelines | Basic | Included | Included | Included |
| Meaningful categories | Preview | Included | Included | Included |
| Participants | Basic | Included | Included | Included |
| Unanswered request review | Limited | Included | Included | Custom |
| Reports | Preview | Included | Included | Custom |
| Team members | 1 | 1 | Multiple later | Custom |
| Support | Community / email | Priority email | Team support | Dedicated |
| Security review | Standard | Standard | Standard | Available |
How usage limits work
Usage limits stay focused on what matters most: saved evidence, review surfaces, and export-ready outputs.
Attachment downloads
Downloads are counted when an attachment is saved into MailTrace evidence storage. Viewing discovered metadata does not count as a download.
Evidence review
MailTrace is designed to keep source emails linked to timelines, categories, and reports so users can review where findings came from.
Reports and exports
Report features continue to expand as the product matures. Current launch plans keep export limits simple and transparent.
Limits may change during MVP testing. Stripe billing and final commercial limits will be connected before launch.
Commercial model
Pricing follows evidence capacity, saved attachments, and investigation scope. The intention is to keep the product legible: metadata discovery is cheap, but saved evidence storage, review surfaces, and export workflows are what the paid tiers expand.
Need a plan for a team or sensitive evidence workflow?
MailTrace is built for evidence-heavy communication, including legal support, complaints, housing disputes, public authority correspondence, founder workflows, and professional review. For larger or sensitive use cases, schedule a demo so we can discuss security, onboarding, and data handling.
Built around source-linked evidence and user control.
MailTrace keeps investigations grounded in the source record so categories, chronology, participants, and reports stay traceable back to the originating emails and saved evidence assets.
Microsoft sign-in
Users sign in through Microsoft rather than sharing mailbox passwords directly with MailTrace.
Source-linked evidence
Timelines, categories, and reports stay connected to the source emails they came from.
AI safety boundary
Email content is evidence, not instruction. Review layers stay grounded in selected evidence, saved attachments, and traceable chronology. Read security page.
Pricing questions
The answers below reflect the current launch packaging, current activation flow, and the present evidence-capacity model.
Can I upgrade online yet?
Free access is available now. Pro, Team, and Enterprise access can be arranged directly through MailTrace when you need higher evidence capacity or organization-level controls.
Does MailTrace replace legal advice?
No. MailTrace organizes evidence and review material. It does not replace legal advice or professional judgement.
Can I start for free?
Yes. The Free plan is intended for trying MailTrace with a small evidence workflow.
Will prices change?
Packaging may evolve as MailTrace expands workspace controls, evidence capacity, and organization workflows. The page always reflects the current public plans.
What counts as an attachment download?
An attachment download counts when a file is saved into MailTrace evidence storage, not when metadata is merely discovered.
Do teams get shared workspaces?
Yes. Team plans are for shared investigation work, shared evidence review, and collaborative reporting. Larger organizational controls can be arranged directly with MailTrace.
Can I use MailTrace for sensitive evidence?
MailTrace is designed around source-linked evidence and user control, but sensitive workflows should be reviewed carefully. For organizational use, schedule a demo.
Start small
Start with a small evidence workflow.
Use the Free plan to explore how MailTrace turns a mailbox into readable evidence categories, chronology, participant views, unanswered-request review, and export-ready reports without losing the source record.